[Legal Alert] New Normal Guidelines? – Ministry of Health Decree No. HK.01.07/MENKES/328/2020 / Panduan “New Normal”? – Keputusan Menteri Kesehatan No HK.01.07/MENKES/328/2020

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Panduan “New Normal”? – Keputusan Menteri Kesehatan No. HK.01.07/MENKES/328/2020 

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New Normal Guidelines ? – Ministry of Health Decree No. HK.01.07/MENKES/328/2020 

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Pada 20 Mei 2020, Menteri Kesehatan Republik Indonesia menerbitkan No. HK.01.07/MENKES/328/2020 tentang panduan pencegahan dan pengendalian corona virus disease 2019 (covid-19) di tempat kerja perkantoran dan industry dalam mendukung keberlangsungan usaha pada situasi pandemic (“KMK Covid”).

 

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On May 20, 2020, the Minister of Health of the Republic of Indonesia issued No. HK.01.07 / MENKES / 328/2020 concerning 2019 (covid-19) virus disease prevention and control guidelines in office and industry workplaces to support business continuity at the time of the pandemic (“KMK Covid”).

 

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Apa tujuan KMK Covid ini diterbitkan?

Panduan Pencegahan dan Pengendalian Corona Virus Disease 2019 (COVID-19) di Tempat Kerja Perkantoran dan Industri Dalam Mendukung Keberlangsungan Usaha Pada Situasi Pandemi yang dijelaskan lebih lanjut di Lampiran KMK Covid yang mana ditujukan untuk memberikan acuan bagi pengelola/pengurus tempat kerja di instansi pemerintahan, perusahaan swasta, Badan Usaha Milik Negara (BUMN), Dinas Kesehatan Provinsi dan Kabupaten/Kota.

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What is the purpose of KMK Covid being published?

Guidelines for Prevention and Control of Corona Virus Disease 2019 (COVID-19) in Office and Industrial Workplaces in Support of Business Continuity in Pandemic Situations, which is explained further in the KMK Covid Appendix is intended to provide a reference for workplace managers / administrators in government agencies, private companies, state-owned enterprises (BUMN), provincial and district / city health offices.

 

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Apakah ada yang mengawasi atau membina?

Pemerintah Pusat, Pemerintah Daerah Provinsi, dan Pemerintah Daerah Kabupaten/Kota melakukan pembinaan dan pengawasan terhadap pelaksanaan Panduan Pencegahan dan Pengendalian Corona Virus Disease 2019 (COVID-19) di Tempat Kerja Perkantoran dan Industri Dalam Mendukung Keberlangsungan Usaha Pada Situasi Pandemi, sesuai dengan kewenangan masing-masing, dan dapat melibatkan masyarakat.

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Does anyone supervise or nurture?

The Central Government, Provincial Governments, and Regency / City Governments carry out guidance and supervision of the implementation of the 2019 Corona Virus Disease Prevention and Control Guide (COVID-19) in Office and Industrial Workplaces in Supporting Business Sustainability in Pandemic Situations, in accordance with their respective authorities – and may involve the community.

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PENGERTIAN/DEFINISI

1.      Kontak erat adalah seseorang yang melakukan kontak fisik atau berada dalam ruangan atau berkunjung (dalam radius 1 meter dengan kasus pasien dalam pengawasan atau konfirmasi) dalam 2 hari sebelum kasus timbul gejala dan hingga 14 hari setelah kasus timbul gejala.

2.      Mitigasi adalah tindakan-tindakan untuk mengurangi atau meminimalkan dampak dari suatu bencana terhadap masyarakat.

3.      Orang Tanpa Gejala yang selanjutnya disingkat OTG adalah orang yang memiliki riwayat kontak erat dengan kasus konfirmasi COVID- 19 (dengan PCR) tetapi tidak memiliki gejala.

4.      Orang Dalam Pemantauan yang selanjutnya disingkat ODP adalah orang yang mengalami demam (≥38°C) atau riwayat demam; atau gejala gangguan sistem pernapasan seperti pilek/sakit tenggorokan/batuk dan tidak ada penyebab lain berdasarkan gambaran klinis yang meyakinkan dan pada 14 hari terakhir sebelum timbul gejala memiliki riwayat perjalanan atau tinggal di negara/wilayah yang melaporkan transmisi lokal* atau memiliki riwayat kontak dengan kasus konfirmasi COVID-19.

5.      Pasien Dalam Pengawasan yang selanjutnya disingkat PDP adalah orang yang mengalami demam (≥38°C) atau riwayat demam; disertai batuk/sesak nafas/sakit tenggorokan/pilek/ pneumonia ringan hingga berat dan tidak ada penyebab lain berdasarkan gambaran klinis yang meyakinkan DAN pada 14 hari terakhir sebelum timbul gejala memiliki riwayat perjalanan atau tinggal di negara/wilayah yang melaporkan transmisi lokal* atau memiliki riwayat kontak dengan kasus konfirmasi COVID-19.

6.      Probabel adalah PDP yang sedang diperiksa RT PCR namun masih inkonklusif (belum dapat disimpulkan).

 7.      Kasus konfirmasi adalah pasien yang terinfeksi COVID-19 dengan hasil pemeriksaan tes positif melalui pemeriksaan PCR.

8.      Karantina mandiri adalah Pembatasan kegiatan/pemisahan orang yang tidak sakit, tetapi mungkin terpapar agen infeksi atau penyakit menular dengan tujuan memantau gejala dan mendeteksi kasus sejak tinggi yang dilakukan di rumah atau di tempat lain yang disediakan sebagai tempat karantina.

9.      Isolasi mandiri adalah Pemisahan orang yang tidak sakit atau terinfeksi dari orang lain sehingga mencegah penyebaran infeksi atau kontaminasi yang dilakukan di rumah atau di tempat lain yang disediakan sebagai tempat karantina.

 

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DEFINITION

1        Close contact is someone who has physical contact or is in a room or visiting (within a radius of 1 meter with the patient’s case under surveillance or confirmation) within 2 days before the case of symptoms develops and up to 14 days after cases of symptoms appear.

2        Mitigation are actions to reduce or minimize the impact of a disaster on society.

 3        People without symptoms, hereinafter abbreviated as OTG, are people who have a history of close contact with COVID-19 confirmation cases (with PCR) but have no symptoms.

4        Persons in Monitoring hereinafter abbreviated as ODP are people who have a fever (≥38 ° C) or a history of fever; or symptoms of respiratory system disorders such as runny nose / sore throat / cough and no other causes based on a convincing clinical picture and in the last 14 days before symptoms occur have a history of travel or living in a country / region reporting local transmission * or have a history of contact with cases COVID-19 confirmation.

 5        Patients under supervision, hereinafter abbreviated as PDP are people who have a fever (≥38 ° C) or a history of fever; accompanied by cough / shortness of breath / sore throat / runny nose / mild to severe pneumonia and no other cause based on a convincing clinical picture AND in the last 14 days before symptoms appear to have a history of travel or living in a country / region reporting local transmission * or have a history of contact with the COVID-19 confirmation case.

6        Probables are PDPs that are being examined by RT PCR but are still inconclusive (cannot be concluded yet).

7        Confirmation cases are patients infected with COVID-19 with positive test results through PCR examination.

8        Independent quarantine is the restriction of activities / separation of people who are not sick, but may be exposed to infectious agents or infectious diseases with the aim of monitoring symptoms and detecting cases from high carried out at home or in other places provided as quarantine.

9        Self-isolation is the separation of people who are not sick or infected from others so as to prevent the spread of infection or contamination carried out at home or in other places provided as quarantine.

 

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PENCEGAHAN DAN PENGENDALIAN COVID-19 DI LINGKUNGAN KERJA PERKANTORAN DAN INDUSTRI

Diperlukan langkah-langkah untuk mencegah dan mengendalikan potensi penularan COVID-19 di lingkungan kerja yang dilaksanakan oleh seluruh komponen yang ada di tempat kerja mulai dari pekerja hingga tingkat pimpinan serta memberdayakan semua sumber daya yang ada. Penentuan langkah ini disesuaikan dengan tingkat risiko berdasarkan jenis pekerjaan dan besarnya sektor usaha dengan pertimbangan termasuk :

1.      Faktor Pekerjaan

Identifikasi jenis pekerjaan dan hubungannya dengan potensi bahaya paparan penularan penyakit perlu dilakukan dalam rangka membuat upaya yang lebih efektif. Penilaian risiko ini dilakukan berdasarkan potensi terpapar dari lingkungan umum selama perjalanan, rekan kerja dan hubungan dengan pelanggan serta potensi terpapar dengan riwayat perjalanan dari dan ke daerah terinfeksi penyakit COVID-19. Adapun pengelompokkan pekerja berisiko adalah sebagai berikut;

 ·         Risiko pajanan rendah – pekerjaan yang aktifitas kerjanya tidak sering berhubungan/kontak dengan publik (pelanggan, klien atau masyarakat umum) dan rekan kerja lainnya.

·         Risiko pajanan sedang – pekerjaan yang sering berhubungan/kontak dengan masyarakat umum, atau rekan kerja lainnya, pengunjung, klien atau pelanggan, atau kontraktor.

·         Risiko pajanan tinggi – pekerjaan atau tugas kerja yang berpotensi tinggi untuk kontak dekat dengan orang-orang yang diketahui atau diduga terinfeksi COVID-19, serta kontak dengan benda dan permukaan yang mungkin terkontaminasi oleh virus.

 2.      Faktor di luar pekerjaan

Faktor yang dapat terjadi di rumah maupun komunitas.

 3.      Faktor komorbiditas

Potensi pada usia yang lebih tua, adanya penyakit penyerta seperti Diabetes, hipertensi, gangguan paru dan gangguan ginjal, adanya kondisi immunocompromised/penyakit autoimun dan kehamilan.

 

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COVID-19 PREVENTION AND CONTROL IN OFFICE AND INDUSTRIAL WORK ENVIRONMENTS

Certain measures are needed to prevent and control the potential transmission of COVID-19 in the work environment that is carried out by all components in the workplace from workers to the leadership level as well as empowering all available resources. The determination of this step is adjusted to the level of risk based on the type of work and the size of the business sector with consideration including:

1        Work Factor

Identification of the type of work and its relationship to the potential danger of exposure to disease transmission need to be done in order to make efforts more effective. This risk assessment is carried out based on the potential exposure to the general environment during travel, co-workers and customer relationships and the potential exposure to travel history to and from areas infected with COVID-19 disease. The grouping of risk workers is as follows;

 •        Low risk of exposure – work whose work activities do not often relate / contact with the public (customers, clients or the general public) and other colleagues.

•        Moderate risk of exposure – work that is frequently associated / in contact with the general public, or other co-workers, visitors, clients or customers, or contractors.

•        High risk of exposure – work or work tasks that have high potential for close contact with people known or suspected of being infected with COVID-19, and contact with objects and surfaces that may be contaminated by viruses.

 2        Factors outside of work

Factors that can occur at home or community.

 3        Co-morbidity factors

Potential in older age, the presence of comorbidities such as Diabetes, hypertension, pulmonary disorders and kidney disorders, the presence of immunocompromised conditions / autoimmune diseases and pregnancy.

 

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SELAMA MASA PEMBATASAN SOSIAL BERSKALA BESAR (PSBB)

1.      Bagi Tempat Kerja

a.      Kebijakan Manajemen dalam Pencegahan Penularan COVID-19

1)      Pihak manajemen agar senantiasa memantau dan memperbaharui perkembangan informasi tentang COVID- 19 di wilayahnya. (Secara berkala dapat diakses di http://infeksiemerging.kemkes.go.id. dan kebijakan Pemerintah Daerah setempat).

2)      Pembentukan Tim Penanganan COVID-19 di tempat kerja yang terdiri dari Pimpinan, bagian kepegawaian, bagian K3 dan petugas Kesehatan yang diperkuat dengan Surat Keputusan dari Pimpinan Tempat Kerja.

3)      Pimpinan atau pemberi kerja memberikan kebijakan dan prosedur untuk pekerja melaporkan setiap ada kasus dicurigai COVID-19 (gejala demam atau batuk/pilek/nyeri tenggorokan/sesak nafas) untuk dilakukan pemantauan oleh petugas kesehatan.

4)      Tidak memperlakukan kasus positif sebagai suatu stigma.

5)      Pengaturan bekerja dari rumah (work from home).

Menentukan pekerja esensial yang perlu tetap bekerja/datang ke tempat kerja dan pekerja yang dapat melakukan pekerjaan dari rumah.

b.      Jika ada pekerja esensial yang harus tetap bekerja selama PSBB berlangsung:

1)      Di pintu masuk tempat kerja lakukan pengukuran suhu dengan menggunakan thermogun, dan sebelum masuk kerja terapkan Self Assessment Risiko COVID-19 untuk memastikan pekerja yang akan masuk kerja dalam kondisi tidak terjangkit COVID-19. (Form 1)

2)      Pengaturan waktu kerja tidak terlalu panjang (lembur) yang akan mengakibatkan pekerja kekurangan waktu untuk beristirahat yang dapat menyebabkan penurunan sistem kekebalan/imunitas tubuh.

3)      Untuk pekerja shift :

a)      Jika memungkinkan tiadakan shift 3 (waktu kerja yang dimulai pada malam hingga pagi hari)

b)      Bagi pekerja shift 3 atur agar yang bekerja terutama pekerja berusia kurang dari 50 tahun.

4)      Mewajibkan pekerja menggunakan masker sejak perjalanan dari/ke rumah, dan selama di tempat kerja.

5)      Mengatur asupan nutrisi makanan yang diberikan oleh tempat kerja, pilih buah-buahan yang banyak mengandung vitamin C seperti jeruk, jambu, dan sebagainya untuk membantu mempertahankan daya tahan tubuh. Jika memungkinkan pekerja dapat diberikan suplemen vitamin C.

6)      Memfasilitasi tempat kerja yang aman dan sehat,

a)      Higiene dan sanitasi lingkungan kerja

·         Memastikan seluruh area kerja bersih dan higienis dengan melakukan pembersihan secara berkala menggunakan pembersih dan desinfektan yang sesuai (setiap 4 jam sekali). Terutama pegangan pintu dan tangga, tombol lift, peralatan kantor yang digunakan bersama, area dan fasilitas umum lainya.

·         Menjaga kualitas udara tempat kerja dengan mengoptimalkan sirkulasi udara dan sinar matahari masuk ruangan kerja, pembersihan filter AC.

 b)      Sarana cuci tangan

·         Menyediakan lebih banyak sarana cuci tangan (sabun dan air mengalir).

·         Memberikan petunjuk lokasi sarana cuci tangan

·         Memasang poster edukasi cara mencuci tangan yang benar.

·         Menyediakan handsanitizer dengan konsentrasi alkohol minimal 70% di tempat-tempat yang diperlukan (seperti pintu masuk, ruang meeting, pintu lift, dll)

 c)      Physical Distancing dalam semua aktifitas kerja.

Pengaturan jarak antar pekerja minimal 1 meter pada setiap aktifitas kerja (pengaturan meja kerja/workstation, pengaturan kursi saat di kantin, dll)

 d)      Mengkampanyekan Gerakan Masyarakat Hidup Sehat (GERMAS) melalui Pola Hidup Sehat dan Perilaku Hidup Bersih dan Sehat (PHBS) di tempat kerja sebagai berikut:

·         Cuci Tangan Pakai Sabun (CTPS)

Mendorong pekerja mencuci tangan saat tiba di tempat kerja, sebelum makan, setelah kontak dengan pelanggan/pertemuan dengan orang lain, setelah dari kamar mandi, setelah memegang benda yang kemungkinan terkontaminasi.

 ·         Etika batuk

Membudayakan etika batuk (tutup mulut dan hidung dengan lengan atas bagian dalam) dan jika menggunakan tisu untuk menutup batuk dan pilek, buang tisu bekas ke tempat sampah yang tertutup dan cuci tangan dengan sabun dan air mengalir setelahnya.

 ·         Olahraga bersama sebelum kerja dengan tetap menjaga jarak aman, dan anjuran berjemur matahari saat jam istirahat.

·         Makan makanan dengan gizi seimbang

·         Hindari penggunaan alat pribadi secara bersama seperti alat sholat, alat makan, dan lain lain.

 c.       Sosialisasi dan Edukasi pekerja mengenai COVID-19

1)      Edukasi dilakukan secara intensif kepada seluruh pekerja dan keluarga agar memberikan pemahaman yang benar terkait masalah pandemi COVID-19, sehingga pekerja mendapatkan pengetahuan untuk secara mandiri melakukan tindakan preventif dan promotif guna mencegah penularan penyakit, serta mengurangi kecemasan berlebihan akibat informasi tidak benar.

2)      Materi edukasi yang dapat diberikan:

a)      Penyebab COVID-19 dan cara pencegahannya

b)      Mengenali gejala awal penyakit dan tindakan yang harus dilakukan saat gejala timbul.

c)      Praktek PHBS seperti praktek mencuci tangan yang benar, etika batuk

d)      Alur pelaporan dan pemeriksaan bila didapatkan kecurigaan

e)      Metode edukasi yang dapat dilakukan: pemasangan banner, pamphlet, majalah dinding, dll di area strategis yang mudah dilihat setiap pekerja seperti di pintu masuk, area makan/kantin, area istirahat, tangga serta media audio & video yang disiarkan secara berulang. SMS/whats up blast ke semua pekerja secara berkala untuk mengingatkan.

f)       Materi edukasi dapat diakses pada www.covid19.go.id.

 2.      Bagi Pekerja

a.      Tetap tinggal di rumah

jika tidak ada keperluan mendesak jangan keluar rumah. Jika terpaksa harus keluar rumah, gunakan masker, hindari ke tempat-tempat dengan kerumunan orang banyak, selalu menjaga jarak dengan orang lain minimal 1 meter, segera selesaikan keperluan lalu pulang. Patuhi petunjuk dari pemuka agama.

 b.      Jaga kebersihan rumah

Dibersihkan dan dipel 2 x sehari.

 c.       Optimalkan sirkulasi udara dan cahaya matahari di rumah

Biarkan udara pagi dan sinar matahari masuk dalam rumah

 d.      Cuci tangan pakai sabun dan air mengalir

Setiap kali tangan kotor, setelah buang air besar, setelah menceboki bayi dan anak, sebelum dan sesudah makan, sebelum menyuapi.

 e.      Biasakan etika batuk/bersin dengan menutup mulut dan hidung dengan lengan atas bagian dalam.

f.        Gunakan masker bila batuk/pilek/demam.

g.      Pisahkan jika ada anggota keluarga yang sakit.

Jaga jarak atau pisahkan ruangan apabila ada yang sakit, gunakan masker.

 h.      Apabila mengalami keluhan kesehatan yang dicurigai COVID-19 segera konsultasikan dengan tenaga kesehatan melalui telemedicine seperti sehatpedia, halodoc, good doctor, call center COVID-19 setempat, dan lain lain.

i.        Jika tidak ada keluhan yang mendesak dan darurat, hindari mendatangi fasilitas pelayanan kesehatan selama masa pandemi, jika terpaksa maka datanglah dengan menggunakan masker.

j.        Mencari sumber informasi COVID-19 hanya dari sumber terpercaya seperti www.covid19.go.id.

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DURING THE LARGE-SCALE SOCIAL RESTRICTIONS

1         For Workplaces

a.      Management Policy in Prevention of COVID-19 Transmission

1)      Management should always monitor and update the development of information about COVID-19 in its area. (Periodically, it can be accessed at http://infectionemerging.kemkes.go.id. And local government policies).

2)      Establishment of a COVID-19 Handling Team in the workplace consisting of the Chairperson, the staffing department, the K3 section and Health workers who are strengthened by a Decree from the Workplace Leader.

3)      The leader or employer provides policies and procedures for workers to report every case of suspected COVID-19 (symptoms of fever or cough / cold / sore throat / shortness of breath) to be monitored by health workers.

4)      Do not treat a positive case as a stigma.

5)      Settings work from home (work from home).

Determine essential workers who need to keep working / come to work and workers who can do work from home.

 b.      If there is an essential worker who must continue to work during the PSBB:

1)      At the entrance of the workplace take a temperature measurement using thermogun, and before entering work apply COVID-19 Risk Self Assessment to ensure workers who will come to work in a condition not infected with COVID-19. (Form 1)

 2)      Not setting a long working time (overtime) which will result in workers lack of time to rest which can cause a decrease in the immune system / body immunity.

 3)      For shift workers:

a)      If possible, avoid 3 shift (work time which starts at night until morning)

 b)      For 3  shift workers arrange for those who work mainly workers aged less than 50 years.

4)      Require workers to wear masks since traveling to / from home, and while at work.

 5)      Manage the nutritional intake of food provided by the workplace, select fruits that contain lots of vitamin C such as oranges, guavas, etc. to help maintain endurance. If possible workers can be given vitamin C supplements.

 6)      Facilitating a safe and healthy workplace,

a)   Hygiene and sanitation of the work environment

•        Ensure that all work areas are clean and hygienic by periodic cleaning using appropriate cleaners and disinfectants (every 4 hours). Especially door handles and stairs, elevator buttons, shared office equipment, areas and other public facilities.

 •        Maintain workplace air quality by optimizing air circulation and sunlight entering the workspace, cleaning air conditioner filters.

 b) Hand washing facilities

•        Provide more facilities for washing hands (soap and running water).

•        Provide instructions for the location of hand washing facilities

•        Put up educational posters on how to wash hands properly.

•        Provides a handsanitizer with a minimum alcohol concentration of 70% in places that are needed (such as entrances, meeting rooms, elevator doors, etc.)

 c)    Physical Distancing in all work activities.

Setting the distance between workers at least 1 meter in each work activity (setting the work desk / workstation, setting the chair when in the canteen, etc.)

  d)   Campaigning the Healthy Living Community Movement (GERMAS) through Healthy Lifestyle and Clean and Healthy Lifestyle (PHBS) in the workplace as follows:

•        Wash Hands With Soap (CTPS)

Encourage workers to wash their hands when they arrive at work, before meals, after contact with customers / meetings with others, after the bathroom, after handling objects that might be contaminated.

 •        Cough ethics

Cultivating the ethics of coughing (cover mouth and nose with upper arms) and if using tissue to cover coughs and colds, dispose of used tissue in a closed trash can and wash your hands with soap and running water afterwards.

 •        Exercise together before work while maintaining a safe distance, and the recommendation of sunbathing during recess.

 •        Eat foods with balanced nutrition

•        Avoid using personal tools together such as prayer tools, cutlery, and others.

 c.       Worker Education and Education about COVID-19

1)      Education is carried out intensively to all workers and families in order to provide a correct understanding related to the COVID-19 pandemic problem, so that workers get the knowledge to independently take preventive and promotive actions to prevent transmission of the disease, and reduce excessive anxiety due to incorrect information.

 2)      Educational material that can be given:

a)      Causes of COVID-19 and how to prevent it

b)      Recognize the initial symptoms of the disease and the actions that must be taken when the symptoms arise.

c)      PHBS practices such as proper hand washing, cough ethics

d)      Flow of reporting and inspection if suspicion is found

e)      Educational methods that can be carried out: installation of banners, pamphlets, wall magazines, etc. in strategic areas that are easily seen by every worker such as at the entrance, dining / canteen area, rest area, stairs and audio and video media that are broadcast repeatedly. SMS / whats up blast to all workers periodically to remind.

f)       Educational material can be accessed at www.covid19.go.id.

 2. For Workers

a. Stay at home

if there is no urgent need, don’t leave the house. If forced to leave the house, use a mask, avoid to places with large crowds, always keep a distance from others at least 1 meter, immediately complete the needs and then go home. Obey instructions from religious leaders.

 b. Keep the house clean

Cleaned and mopped twice a day.

 c. Optimize air circulation and sunlight at home

Let the morning air and sunlight enter the house

 d. Wash your hands with soap and running water

Every time your hands are dirty, after defecating, after tricking babies and children, before and after eating, before feeding.

 e. Get into the habit of coughing / sneezing by covering your mouth and nose with your upper arm.

f. Use a mask when coughing / runny nose / fever.

g. Separate if a family member is sick.

Keep your distance or separate the room if there are sick, use a mask.

h. If you experience a health complaint that is suspected of COVID-19 immediately consult with health workers through telemedicine such as healthpedia, halodoc, good doctor, local COVID-19 call center, and others.

i. If there are no urgent and urgent complaints, avoid visiting health care facilities during the pandemic, if forced to, then come wearing a mask.

j. Looking for COVID-19 information sources only from trusted sources such as www.covid19.go.id

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KMK Covid ( New Normal?) [/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”0px||0px|” custom_padding__hover=”|||”][et_pb_social_media_follow follow_button=”on” use_icon_font_size=”on” icon_font_size=”28px” _builder_version=”4.0.3″ text_orientation=”center”][et_pb_social_media_follow_network social_network=”instagram” url=”http://instagram.com/abiandzar” _builder_version=”4.0.3″ background_color=”#ea2c59″ follow_button=”on” url_new_window=”on”]instagram[/et_pb_social_media_follow_network][/et_pb_social_media_follow][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”3.22.3″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(240,242,246,0.5)” background_color_gradient_end=”rgba(255,255,255,0)” background_color_gradient_direction=”90deg”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”3.25″ custom_padding=”27px|0px|27px|1px|false|false”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_social_media_follow _builder_version=”3.25.3″ custom_margin=”-4px||-1px” custom_padding=”||9px|||”][et_pb_social_media_follow_network social_network=”facebook” url=”https://web.facebook.com/abianzar” _builder_version=”3.25.3″ background_color=”#3b5998″ follow_button=”off” url_new_window=”on”]facebook[/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”twitter” url=”https://twitter.com/abianzar” _builder_version=”3.25.3″ background_color=”#00aced” follow_button=”off” url_new_window=”on”]twitter[/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”instagram” url=”https://www.instagram.com/abiandzar” _builder_version=”3.25.3″ background_color=”#ea2c59″ follow_button=”off” url_new_window=”on”]instagram[/et_pb_social_media_follow_network][/et_pb_social_media_follow][et_pb_cta title=”Frequently Asked Questions” button_url=”mailto:contact@andzaribrahim.com” url_new_window=”on” button_text=”Ask A Question” admin_label=”Title & CTA” _builder_version=”3.16″ header_font=”Playfair Display|700|||||||” header_font_size=”40px” header_line_height=”1.5em” body_font=”Lato||||||||” body_font_size=”16px” body_line_height=”1.8em” use_background_color=”off” custom_button=”on” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#3550a0″ button_border_width=”10px” button_border_color=”rgba(210,159,104,0)” button_border_radius=”100px” button_font=”Lato|900|||||||” button_use_icon=”off” text_orientation=”left” background_layout=”light” max_width_last_edited=”off|desktop” module_alignment=”right” custom_margin=”|||” custom_padding=”0px|||||” header_font_size_tablet=”30px” header_font_size_phone=”24px” header_font_size_last_edited=”on|phone” button_bg_color_hover=”#4159a0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#4159a0″ button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][/et_pb_cta][/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_accordion open_toggle_text_color=”#3550a0″ open_toggle_background_color=”#f0f2f6″ closed_toggle_text_color=”#3550a0″ closed_toggle_background_color=”#f0f2f6″ icon_color=”#3550a0″ _builder_version=”3.16″ toggle_font=”Nunito|800||on|||||” toggle_font_size=”14px” toggle_letter_spacing=”3px” toggle_line_height=”1.5em” body_font=”||||||||” body_font_size=”16px” body_line_height=”1.9em” custom_margin=”|||” custom_padding=”|||” border_width_all=”0px”][et_pb_accordion_item title=”%91Question%93″ open=”on” _builder_version=”3.16″ custom_margin=”10px||10px||true” custom_padding=”30px||30px||true”][/et_pb_accordion_item][et_pb_accordion_item title=”%91Question%93″ _builder_version=”3.10.2″ custom_margin=”10px||10px||true” custom_padding=”30px||30px||true” open=”off”][Answer]
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